link to paper by Toby Golsby-Smith from the Australian consulting firm second road. It is a great introduction and development of the concept of levels of work and how to work with it in a large organisation. Part of the issues of poor management that we are experiencing in organisations comes from work at the higher levels (IV, V and VI) is just not being done or not done well.
stefan norrvall
reflections, thoughts & ideas on how to make organisations better
stefan norrvall 